Frequently Asked Questions
Order
You’ll receive a tracking email as soon as your order ships. You can also track it anytime at our tracking page.
We process orders quickly, so edits may not be possible. If your order hasn’t been fulfilled yet, email info@calmaraofficial.com immediately with the subject “Cancel” and your full name and order number.
If you received the wrong item or color, contact us with a photo and your order number. We’ll review the issue and make it right.
Products
Calmara combines elegant design with magnetotherapy-inspired wellness support. Our pieces are made to look great, feel comfortable, and potentially support your overall well-being.
Magnetotherapy uses static magnets to potentially support circulation, relaxation, and pain relief. Many customers feel benefits over time, though results can vary.
No. While many users report positive effects, each person is different. We encourage consistent use to see how your body responds.
All Calmara products are made from 316 stainless steel, which is hypoallergenic, waterproof, and tarnish-resistant.
Our ring is adjustable. Gently apply pressure to open or close it for the right fit. For help, visit our get started page.
Warranties
We accept returns within 30 days of delivery for unused, unworn items in original packaging. Pre-approval is required. Used items or returns sent without approval are not accepted.
Email us with your order number and reason for return. If approved, we’ll send return instructions.
Contact us with your order number and a photo. We’ll review the issue and make it right with an appropriate solution.
We offer 2 year standard warranty. If there’s a problem with your item, reach out. We’re committed to making things right if something’s not up to standard.